Request a COVID Recovered Banner
Ensure your patient meets the discontinuation criteria
Place a consult order:
- Inpatients: “Inpatient Consult to HEIP/IC for COVID Recovered Evaluation.”
- Outpatients: “Ambulatory Referral to HEIP for COVID Flag Removal.”
Report a COVID Positive Patient
Submit the required information. Requests to HEIP via phone, email, Voalte, etc. will not be accepted and may result in delays to updating patient medical records.
Report a COVID Positive Employee
Have the employee take the daily UCSF health screener and “fail” it to report the positive result. This will trigger a review by OHS and HEIP.
Request a COVID Exposed Banner for a Patient
Submit the required information. Requests via phone, email, Voalte, etc. will not be accepted and may result in delays to updating patient medical records.
Visitor/Caretaker Requests
Please review the current visitor guidance; request review by the Visitor Exemption Committee via http://tiny.ucsf.edu/VisitorRequest.
HEIP Contact
Business Hours (8:00 am - 4:00 pm)
- Main Infection Prevention office at (415) 353-4343
- Adult Infection Preventionist on-call via Voalte at (628) 248-9059
- Pediatric Infection Preventionist on-call via Voalte at (628) 248-8503
Non-Business Hours - Follow your Chain of Command
- Escalate to your unit leadership first
COVID Response Team Contact
Please review the current guidance here.
If you need immediate assistance, call the COVID Hotline (415) 514-7328 or email [email protected].