Responding to an Exposure Notification
You received a notice of a possible exposure to COVID-19 via California COVID Notify. Please follow the instructions below for UC San Francisco Campus and Health employees and students.
Preventing the spread of COVID-19 allows us to safeguard the health of our loved ones, our colleagues and the communities we serve. Therefore, we STRONGLY ENCOURAGE anyone who may have been exposed to COVID-19 to call the UCSF COVID Hotline or contact UCSF Student Health & Counseling Services as soon as possible. The sooner you take action, the sooner we can provide you with care, counseling and testing at appropriate intervals until we are certain you are healthy.
What to do now
UCSF and BCH Oakland Campus and Health Employees
Contact the COVID Hotline during operating hours. Please tell the staff that you received an exposure notification and use the code “California COVID Notify.” If you received an exposure notification after operating hours, you may continue to work and should contact the COVID Hotline or Employee Health Services the next day.
UCSF Employees
COVID Hotline: (415) 514-7328
Hours:
- 8 a.m.–5 p.m. Monday–Friday
- 8 a.m.–2 p.m. Weekends and Holidays
BCH Oakland Employees
Employee Health Services: 510-428-3620, option 4
Hours:
- 7 a.m.–4 p.m. Monday–Friday (closed 12-1)
UCSF Students
Contact Student Health & Counseling Services by sending a secure message to the student health nurse via the Student Health Portal.
Messages are answered 8 a.m.–5 p.m. Monday–Friday.
More information on keeping yourself and others safe: